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Event Concierge

In continuing its commitment to delivering an unparalleled event experience, Grand Hyatt Melbourne has introduced a new event concierge to its services.

The event concierge is the client’s immediate one-stop contact who will be on hand before and during the event, ready to address any questions or needs from the client in order tohelp ensure a seamless and stress-free function.

This ultimate personalised service exemplifies the hotel’s focus in providing a truly authentic experience that is flexible and tailored to the client’s needs.

Event Concierge App

Our Hyatt Event Concierge App is a convenient service for those who prefer to make requests on the run or off-site. The web-based application looks and functions like an app but instead operates off any web-enabled device or computer (meaning no space or data is used up).

The Event Concierge App allows you to send your requests discretely, directly and immediately to the Hyatt Events Planning team, where you will then receive instant update notifications from progress to completion. From adjusting the air-conditioning at your meeting venue to ordering more refreshments, any request can be made with the touch of a button to help ensure a stress-free function.

Please view our video below for more information on how you can use this time-saving app at your next event.